Find what’s really broken before fixing it
I enjoy coding. While I have a long way to go as a programmer, coding does put me in a zen kind of a state.… Read More »Find what’s really broken before fixing it
A tale of two cards
“Building a visionary company requires one percent vision and 99 percent alignment.” —Jim Collins and Jerry Porras, Built to Last And I believe the alignment needs to… Read More »A tale of two cards
Factory and Lab mindsets in product management teams
Factories and laboratories evoke very different images. With a factory – I am usually thinking the industrial revolution in all its glory – machines, assembly… Read More »Factory and Lab mindsets in product management teams
Quest for Friction Less Experiences
Yesterday, I got to experience the WhatsApp payment flows. It surely felt like a neat friction-less experience both for adding/mapping bank accounts and for in-chat… Read More »Quest for Friction Less Experiences
Why so serious ! Need for humor at work
This happened yesterday – We settled down for a discussion first thing in the morning and a colleague says- smile guys, its a good day! But, it was… Read More »Why so serious ! Need for humor at work
Migrating away from cash is intimidating – Stickiness of Cash Part 2
Ask any payment professional, and while they might disagree on what’s the best payment experience, they would all agree that Cash is sticky. And one… Read More »Migrating away from cash is intimidating – Stickiness of Cash Part 2
Cash is not the enemy – Stickiness of Cash Part 1
Why is cash so sticky in our society? Many of us have argued for the need to build convenience, security and ubiquity for digital payments.… Read More »Cash is not the enemy – Stickiness of Cash Part 1
Beyond Big Data – A Small and fast data example
Big Data is all the rage. Everywhere you go, any meeting or presentation one sits through, Big Data seems to be there. But there are… Read More »Beyond Big Data – A Small and fast data example
Immediate reactions to the banning of Rs 500 & 1000 notes
As Anshul & I sat listening to the PMs announcement and then all the experts on CNBC, we couldnt help discussing what all must be… Read More »Immediate reactions to the banning of Rs 500 & 1000 notes
Good rules should be designed for higher adoption
How do we drive adoption for rules in a community, or even at a country level ? Should a good rule be designed to make… Read More »Good rules should be designed for higher adoption