Very simplistically put, payment is the movement of money from A to B. And the world is becoming increasingly comfortable with money flow going digital.… Read More »Varying rates of digital adoption across send and receive-sides impact payment-flows
Yesterday, I got to experience the WhatsApp payment flows. It surely felt like a neat friction-less experience both for adding/mapping bank accounts and for in-chat… Read More »Quest for Friction Less Experiences
Ask any payment professional, and while they might disagree on what’s the best payment experience, they would all agree that Cash is sticky. And one… Read More »Migrating away from cash is intimidating – Stickiness of Cash Part 2
Mobile is the new frontier and banks know this well. Amongst the various choices to make as part of the bank’s overall mobile initiative, is… Read More »Thin Mobile App or a Fat one – Digital banking toolkit
I try to go walking on most weekdays. And I prefer to do so light – carry just the minimal stuff. On my way out… Read More »Why mobile payments must arrive soon
Consumer behavior used to be a course that marketing folks took in 2nd year of Bschool. I stayed away , like most other marketing courses. But… Read More »Why I use Paytm for all bill payments except Airtel
Understanding the basics of Mobile Payments required me to find answers to these questions. What is a mobile payment What are the formats/models of mobile… Read More »Basics of Mobile Payments
What are the things M PESA did right? Clean and focused campaign – “Send Money Home” – focused only on national remittances – something that… Read More »M PESA story
Any new payment solution seeks to change the consumer behavior in a significant way and hence tries to ride on one or multiple triggers. These… Read More »Consumer pitches for payment solutions