Mobile Payments
Varying rates of digital adoption across send and receive-sides impact payment-flows
February 23, 2020
Digital + Financial Services + Financial Inclusion + Financial Services + Payments + Mobile Payments + Payments + Product Management
Very simplistically put, payment is the movement of money from A to B. And the world is becoming increasingly comfortable…
Quest for Friction Less Experiences
February 11, 2018
Consumer Behaviour + Digital + Payments + Mobile Payments + Most Popular + Payments + Product Management
Yesterday, I got to experience the WhatsApp payment flows. It surely felt like a neat friction-less experience both for adding/mapping…
Migrating away from cash is intimidating – Stickiness of Cash Part 2
May 01, 2017
Consumer Behaviour + Digital + Financial Services + Financial Inclusion + Financial Services + Ideas + Payments + Mobile Payments + Payments
Ask any payment professional, and while they might disagree on what’s the best payment experience, they would all agree that…
Thin Mobile App or a Fat one – Digital banking toolkit
October 26, 2015
Case study + Digital + Financial Services + Payments + Mobile Payments + Payments + Product Management
Mobile is the new frontier and banks know this well. Amongst the various choices to make as part of the…
Why mobile payments must arrive soon
May 22, 2014
Digital + Payments + Mobile Payments
I try to go walking on most weekdays. And I prefer to do so light – carry just the minimal…
Why I use Paytm for all bill payments except Airtel
February 14, 2014
Consumer Behaviour + Digital + Financial Services + Payments + Mobile Payments + Payments
Consumer behavior used to be a course that marketing folks took in 2nd year of Bschool. I stayed away , like…
Basics of Mobile Payments
October 23, 2013
Payments + Mobile Payments
Understanding the basics of Mobile Payments required me to find answers to these questions. What is a mobile payment What…
Mobile Payments Security – concerns, issues, threats, models and measures
October 03, 2013
Digital + Financial Services + Payments + Mobile Payments + Payments
One of the biggest reason why cash has still reigned supreme for purchases is the percieved safety it brings. It…
M PESA story
August 05, 2013
Payments + Mobile Payments
What are the things M PESA did right? Clean and focused campaign – “Send Money Home” – focused only on…
Consumer pitches for payment solutions
January 02, 2013
Payments + Mobile Payments
Any new payment solution seeks to change the consumer behavior in a significant way and hence tries to ride on…