Washing his way to moolah !

· Wribhu Tyagi

This is the first in my series of odes to the spirit of entrepreneurship at the grass root level…

At my place we had a “dhobi (washerman)” who would come over to our place everyday and wash the clothes….Since he had small operations and lived in a hut closeby- he washed the clothes of the 8-10 families in their homes, rather than taking em to a “ghat”- a separate washing place- typically next to a natural water body like lake/river etc….

With the advent of washing machines and construction of flats (no open space for the dhobi), his biz saw a drastic drop…which threatened the source of sustenance of this family of six.

They had meanwhile developed another “revenue channel”- ironing . Whereas they were charging Rs 300/- per month for washing, they charged around Rs1.50/- per cloth for ironing. Assuming 10 households and a daily demand of 8 pieces for ironing- they made Rs 3000/- from washing and Rs 3600/- from ironing- a total of Rs 6600/- per month.

What our smart dhobi observed was that “washing” clothes was a diminishing market for him . But he found an opportunity in washing cars- with higher density of people in the neighbourhood and an average of 2 cars per family- he had a growing market in washing of a different kind.

The dude very smartly priced this service around Rs 200/- per month and approached the 10 families he already knew in the first wave. We all were more than happy to have him for this service. Now- washing car is an easier task than washing clothes- I know, coz i have done both 🙂 but more than ease, car-washing can be done in one-fifth the time and this guy washes/cleans the two cars in my family on an alternate basis…. so now he manages to clean cars for somewhere around 25 families…do the maths and u begin to see his genius- a cool 5000/- from car washing….

The job ironing is still on- with rising cost of living, our dhobi has increased the ironing rate to around Rs 2.00-2.50/- per piece and hence sees a better revenue from this old channel also…

No wonder he is the head of the dhobi association in this area !

Wribhu Tyagi has spent 25 years at the intersection of technology and retail finance, across banks, card networks and startups. He writes about technology, finance and what he is learning along the way. About · LinkedIn