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Factory and Lab mindsets in product management teams
May 05, 2019
Digital + Leadership + Most Popular + Product Management
Factories and laboratories evoke very different images. With a factory – I am usually thinking the industrial revolution in all…
Quest for Friction Less Experiences
February 11, 2018
Consumer Behaviour + Digital + Payments + Mobile Payments + Most Popular + Payments + Product Management
Yesterday, I got to experience the WhatsApp payment flows. It surely felt like a neat friction-less experience both for adding/mapping…
Good rules should be designed for higher adoption
September 30, 2016
Case study + Ideas + Leadership + Most Popular + Product Management
How do we drive adoption for rules in a community, or even at a country level ? Should a good…
Public policy, ripple effects and feedback loops
April 05, 2016
Case study + Consumer Behaviour + Leadership + Most Popular + Product Management
I have always been intrigued by product design and by extension policy design (& implementation). If the government were to…
Easier to be Krishna than to be Arjun
September 15, 2015
Case study + Ideas + Leadership + Most Popular + Spiritual
The other day, my mom shared a powerful and thought-provoking quote, that she had just read. It’s easier to be…