Tag: eCommerce
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The curious case of single order and multiple delivery consignments @ Flipkart
This just happened to me again in a short span of time. I ordered 4/5 books from Flipkart and the ordered was split into multiple consignments and the two consignments were delivered within one day of each other. Initially I thought this was because the books might have been shipped from different warehouses or even…
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Who owns the customer experience
I have been a regular and very loyal customer of Flipkart. They have a neat UI, collection is great, prices are good and they manage deliveries very well. While shopping for books last week I was shown a recommendation for “The Chariots of the Gods” a book whose introduction/teaser looked exciting. Needless to say I…
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The real eCommerce revolution
Had an interesting conversation with an investor friend yesterday, who is really active in the start-up/seed stage. We were talking about the many niche plays that are coming up with the well funded steep growth we are witnessing in the ecommerce industry. While there is no doubt, that Indians have started buying/shopping/ordering online and in…