Category: AI
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Building own RAG AI
In my journey to understand genAI better, spent a good part of last 5-6 weeks building a RAG AI chatbot platform. And what an amazing 1.5 months its been ! Quite a few false starts esp when I built it end-to-end using the OpenAI vectorStore + Assistants + FileSearch + Threads. The lag was so…
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GenAI + Customer Service/Experience
GenAI for Customer Service is an obvious opportunity in 2024. In the Predictive vs Generative AI, the leapfrog has been the machine’s ability to understand commonly used human language. And for any enterprise one of the biggest source of incoming natural language data is customer communications. I have been tinkering with OpenAI APIs to give…
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Using GenAI APIs to extract information from text
Spent half a day tinkering with GenAI (OpenAI) APIs to solve a real-world problem. Felt good to be coding after so many months. This was the 2nd attempt at understanding GenAI better with a real world problem statement. First one was this. The Problem Statement – Opportunity to deploy OpenAI At mTuzo we have collated…