AI in Financial Services

How AI actually gets deployed across banking, payments, lending and insurance (BFSI): maker-checker for machines, human-in-the-loop to human-on-exception, governance, and what boards need to know.

  • Escalators vs Elevators: What Are You Building?

    I first wrote a short version of this on LinkedIn in October 2014. Eleven years later, the question still feels relevant. So here’s a longer take. Some years…

  • The Human-in-the-Loop Paradox

    The Human-in-the-Loop Paradox Why I think the industry is betting on the wrong long-term architecture for AI. TL;DR For the last two years, “Human in the Loop” (HITL)…

  • Moore’s Law for AI

    The world got rattled a few days back with the DeepSeek release of its latest model and how they have managed high performing models with significantly low compute…

  • Building own RAG AI

    In my journey to understand genAI better, spent a good part of last 5-6 weeks building a RAG AI chatbot platform. And what an amazing 1.5 months its…

  • GenAI + Customer Service/Experience

    GenAI for Customer Service is an obvious opportunity in 2024. In the Predictive vs Generative AI, the leapfrog has been the machine’s ability to understand commonly used human…

  • Using GenAI APIs to extract information from text

    Spent half a day tinkering with GenAI (OpenAI) APIs to solve a real-world problem. Felt good to be coding after so many months. This was the 2nd attempt…

  • Beyond Big Data – A Small and fast data example

    Big Data is all the rage. Everywhere you go, any meeting or presentation one sits through, Big Data seems to be there. But there are opportunities beyond big…

  • Big Data, medicine and Dr Gregory House

    I am a big fan of House. BIG FAN ! I guess what I really like is the infectious curiosity of Dr Gregory House and the very extreme…