Tag: Twitter

  • Why are we becoming more insensitive

    Are we really becoming more insensitive? I usually have my breakfast at office and the TV in the cafeteria is typically tuned into some news channel. On quite a few days I end up watching “100 tez khabar” or something with a similar name on one of the Hindi news channel. The other day it just…

  • Customer Complaints and Social Media

    Facebook, Twitter, LinkedIn and other social platforms have provided an immense tool in the hands of the consumers. Suddenly the lone voice of the consumer, can get magnified if it resonates with a significant number of people – some from her own network, some who discover her woes and views through the sheer virality of…