Tag: Technology

  • Enterprise solutions – designing around the customer

    A recent experience with a telecom co. brought back memories from my Credit Card days. A customer issue is raised and gets escalated to the corporate team. The corporate team looks at the data (across systems) and decides to waive certain charges or settle the “issue”. Customer gets a promise from the manager at the…

  • Finding the techie Rancho !

    Since 3 Idiots seems to be the most talked about thing these days, heres a post to reach out to those young smart thinking techies out there. For one of my ventures, I have been looking for someone who is good at Ruby-on-Rails and PHP. Went through the usual route of spreading the word around…